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Australian-grown coffee. Roasted in Mareeba. Dispatched directly from the plantation roastery in Mareeba.
Straight answers · No mythology

Questions, answered at the source.

The shortest route to a confident order is useful information. Here are the details customers ask about most.

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01Origin

Is Jaques Coffee really Australian-grown?

Yes. Jaques roasted coffee begins on the family plantation in Mareeba, Far North Queensland. Growing, harvesting, wet processing, roasting, packing and dispatch are connected on the same estate.

02The estate

How many coffee trees grow there?

The current estate has approximately 85,000 productive Arabica trees. The number can change as blocks are renewed and replanted, because coffee needs new wood to keep producing fruit.

03Coffee Shuttle One

What is the machine in the story?

Coffee Shuttle One is the pioneering fully self-contained mechanical harvester developed for the Jaques plantation in 1985. It was designed to dislodge and collect coffee cherries in one operation and remains part of the working estate.

Meet Coffee Shuttle One
04Repeat orders

Can I subscribe?

Eligible coffees display subscription purchase options on their product pages. Choose the available frequency that suits you; the selected plan and price remain visible in the cart before checkout.

How subscriptions work
05Visiting Mareeba

Can I visit the plantation?

The Coffee Lounge currently hosts functions and pre-arranged groups rather than general walk-in trade. Contact the team before travelling to discuss your group and date.

Visit information
06Still deciding?

Talk to the people at the source.

Send your order, brewing, subscription or wholesale question directly to the team in Mareeba.

Contact Jaques Coffee

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